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<title>Crisis leadership now</title>
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<namePart>laurence barton</namePart>
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<publisher>The McGraw-Hill Companies, Inc.</publisher>
<dateIssued>2008</dateIssued>
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<note>Frantic parents and siblings were calling from Florida, the Philippines,
St. Louis, and Los Angeles. They had heard on CNN about
a massacre and had to get word to their loved ones to stay inside, to
bolt the door. Don’t go outside: There’s a perpetrator with a gun
somewhere on your campus.
When emergency responders raced to Virginia Tech University’s
campus on April 16, 2007, in the wake of the worst mass murder in
American history, they hadn’t expected this.
They were trained in triage and had practiced responding to the
needs of seriously wounded people on highways and in backyards
many times. In this case, radio dispatchers had warned the first responders
to expect injuries and possibly several fatalities.</note>
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