MANAJEMEN DAN STRATEGI KEPUASAN PELANGGAN

22 1 20 MANAJEMEN DAN STRATEGI KEPUASAN PELANGGAN ANASTASIA DIANA Primary Author FANDY TJIPTONO Primary Author mixed material 9786230129391 YOGYAKARTA CV ANDI OFFSET 2022 WhatsApp_Image_2023-03-15_at_19.10.34.jpeg.jpeg SERVICE MANAGEMENT MEWUJUDKAN LAYANAN PRIMA FANDY TJIPTONO Primary Author mixed material 9786230129186 YOGYAKARTA PENERBIT ANDI 2022 WhatsApp_Image_2023-02-10_at_14.09.55.jpeg.jpeg STRATEGI PEMASARAN. ED 3 FANDY TJIPTONO Primary Author mixed material 9789792904086 YOGYAKARTA ANDI YOGYAKARTA 2008 WhatsApp_Image_2022-08-16_at_08.57.26.jpeg.jpeg PEMASARAN ANASTASIA DIANA Primary Author FANDY TJIPTONO, Ph.D Primary Author mixed material 9786230104169 YOGYAKARTA CV ANDI OFFSET 2020 STRATEGI PEMASARAN. EDISI. 4 FANDY TJIPTONO, Ph.D Primary Author mixed material 9789792953497 YOGYAKARTA CV. ANDI OFFSET 2017 SERVICE, QUALITY & CUSTOMER SATISFACTION. EDISI 5. CET 5 FANDY TJIPTONO, Ph.D Primary Author GREGORIUS CHANDRA Primary Author mixed material 9786230103032 YOGYAKARTA CV. ANDI OFFSET 2019 KEPUASAN PELANGGAN. KONSEP, PENGUKURAN, & STRATEGI ANASTASIA DIANA Primary Author FANDY TJIPTONO Primary Author mixed material 9786230101946 YOGYAKARTA PENERBIT ANDI 2019 Pemasaran Esensi Dan Aplikasi ANASTASIA DIANA Primary Author FANDY TJIPTONO, Ph.D Primary Author mixed material 9789792960310 YOGYAKARTA CV. ANDI OFFSET 2016 PEMASARAN JASA. PRINSIP, PENERAPAN, PENELITIAN. EDISI TERBARU FANDY TJIPTONO, Ph.D Primary Author mixed material 9789792990836 YOGYAKARTA PENERBIT ANDI 2019 SERVICE MANAGEMENT. MEWUJUDKAN LAYANAN PRIMA. EDISI 3 FANDY TJIPTONO, Ph.D Primary Author mixed material 9789792967197 YOGYAKARTA PENERBIT ANDI 2017 SERVICE, QUALITY & SATISFACATION FANDY TJIPTONO, Ph.D. & GREGORIUS CHANDRA Primary Author mixed material 9789792953848 YOGYAKARTA RINEKA CIPTA 2016 STRATEGI PEMASARAN : PROMOSI, IKLAN, MEDIA SOSIAL,KOMPETITIF, MARKET,DISTRIBUSI PELANGGAN, PASAR, DLL Fandy Tjiptono, Ph.D. Primary Author mixed material 9789792953497 YOGYAKARTA ERLANGGA 2015 MANAJEMEN & STRATEGI MEREK ED.1 FANDY TJIPTONO, Ph.D Primary Author mixed material 9789792926699 YOGYAKARTA ANDI YOGYAKARTA 2011 20160516_090321.jpg PEMASARAN STRATEGIK (MENGUPAS PEMASARAN STRATEGIK, BRANDING STRATEGY, CUSTOMER SATISFACTION, STRATEGI KOMPETITIF, HINGGA E-MARKETING) FANDY TJIPTONO, Ph.D Primary Author GREGORIUS CHANDRA Primary Author mixed material 9789792967203 YOGYAKARTA PENERBIT ANDI 2017 PEMASARAN STRATEGIK FANDY TJIPTONO Primary Author GREGORIUS CHANDRA Primary Author DEDI ANDRIANA Primary Author mixed material 9789792902730 YOGYAKARTA ERLANGGA 2008 PEMASARAN JASA FANDY TJIPTONO , Ph.D Primary Author mixed material 9789792944174 YOGYAKARTA ANDI OFFSET 2014 20160806_100019.jpg STRATEGI BISNIS FANDY TJIPTONO Primary Author mixed material 978.979.29.0365.2 YOGYAKARTA CV. YRAMA WIDYA 2008 PEMASARAN STRATEGIK ED.2 FANDY TJIPTONO,Ph.D & GREGORIUS CHANDRA Primary Author mixed material 9789792934373 YOGYAKARTA ERLANGGA 2012 SERVICE, QUALITY & SATISFACTION EDISI 3 FANDY TJIPTONO, Ph.D. & GREGORIUS CHANDRA Primary Author mixed material 9789792927856 YOGYAKARTA RINEKA CIPTA 2011 SERVICE MANAGEMENT (Mewujudkan Layanan Prima) ED.1 FANDY TJIPTONO Primary Author mixed material 9789792905090 YOGYAKARTA ANDI YOGYAKARTA 2008